The purpose of this talk is to discuss potential events, situations, and problems that can arise when clients come into contact with WordPress and the best practices to overcome those issues. Additionally, it would cover how to ‘user-proof’ your site to help minimize client-caused damage. Learn how to properly address and handle client complaints and problems.

Takeaways:

Learn how to explore and identify various site issues.
Learn how to minimize potential issues caused by clients.

See the full highlights at WordPress.TV.